Privacy policy

• Contact details you give us: name, email address, phone number and, where relevant, your social handle.
• Booking details: session type, date and time, intake answers, reference images or files you upload, notes and messages you send us.
• Payment details: processed by our payment provider. We receive only the card brand, last four digits, expiry and the result of each charge — never the full card number.
• Account details: your portal login and password, which is stored encrypted.
• Basic technical information from your device, such as pages viewed and error reports, used to keep the site working.

• To schedule, confirm and deliver your session or rental.
• To take payment, apply balances and issue receipts.
• To send booking confirmations, reminders, balance notices, proof links and follow-up messages by email and text.
• To provide your client portal, galleries and private store.
• To keep records for accounting, and to prevent fraud and spam.
• To send occasional studio news or offers, only where you have opted in. You can unsubscribe at any time.

If you give us a mobile number we may text you about your session — confirmations, reminders and balance notices. Message and data rates may apply. Reply STOP to opt out of texts; you will still receive essential emails about your booking.

We do not sell your personal information. We share only what is needed with service providers who help us run the studio: our payment processor, our email and text delivery providers, our calendar provider for scheduling, and our hosting and database provider. They may only use it to provide that service to us. We may also disclose information where required by law.

Images from your session are stored in your private gallery and shared only with you, unless you agree to portfolio or marketing use. See our terms & conditions for how image usage works.

Booking and payment records are kept for as long as needed for accounting and legal purposes. Galleries and delivered files are kept for a limited period after delivery — please download and back up your images. You may ask us to delete your contact record at any time, subject to records we must keep.

Access to client data is limited to studio staff, protected by individual logins, and transmitted over encrypted connections. Card numbers are never stored by the studio. No system is perfectly secure, so please keep your portal password private.

You can view and update your details in your client portal, or email hello@warehaus33.com to request a copy of your information, a correction, or deletion. You can unsubscribe from marketing emails using the link in any such email.

This site is not intended for children under 13, and we do not knowingly collect their information. Bookings for minors are made by a parent or legal guardian.

We use only the cookies and local storage needed to keep you signed in and to remember your booking progress. We do not use them to build advertising profiles.

If we update this policy, the revised version will be posted here with a new date.

Warehaus 33 Studios, 6786 Pecue Lane, STE B, Baton Rouge, LA 70817 — hello@warehaus33.com, (225) 218-5389.